Research & Insights by Hanzo

Mobile Banking Outlook

A comprehensive report on the best product experiences and latest mobile banking trends, 2023 edition.

Mobile Banking Outlook

2023 edition

    Want to know which mobile experiences stand out from the crowd? Are challenger banks still leading the way in mobile experiences? And where are the new frontiers in mobile banking?

    Welcome to our 2023 Mobile Banking Outlook, which aims to answer these questions and many more through in-depth analysis of dozens of leading challenger, incumbent and fintech apps, as well as ongoing expert monitoring of the digital banking industry.

    Whether you are embarking on a new project, looking to enhance an existing product, or want to stay informed about the direction of the industry, we hope our comprehensive report will help you stay on top of the latest trends and best practices in mobile banking.

    Mobile banking apps offer an unparalleled ability to shape the relationship between consumers and financial brands.

    Any questions? Ask us
    • Cristina Gómez
      Chief Executive Officer
    • Paco Fernández
      Chief Design Officer
    • Nerea Isusi
      Strategy / Experience Design Lead

    14 years of digital banking expertise Made by Hanzo

    For more than a decade, Hanzo has been monitoring innovation in the digital banking industry, providing consultancy services and designing, developing, and launching key strategic products for leading international financial organisations such as BBVA, Santander, Standard Chartered, Virgin Money, Wio, Sabadell, and Nationale-Nederlanden, among others.

    14 years of digital banking expertise Made by Hanzo

    For more than a decade, Hanzo has been monitoring innovation in the digital banking industry, providing consultancy services and designing, developing, and launching key strategic products for leading international financial organisations such as BBVA, Santander, Standard Chartered, Virgin Money, Wio, Sabadell, and Nationale-Nederlanden, among others.

    • 14 years of digital banking expertise Made by Hanzo

      For more than a decade, Hanzo has been monitoring innovation in the digital banking industry, providing consultancy services and designing, developing, and launching key strategic products for leading international financial organisations such as BBVA, Santander, Standard Chartered, Virgin Money, Wio, Sabadell, and Nationale-Nederlanden, among others.

    • Standard Chartered.

      Next level banking

      Over the course of a three-year partnership, Hanzo helped define the bank's ambitious digital strategy and designed, developed and launched a comprehensive ecosystem of digital products in 80 markets.

    • Dunia / Deem.

      Banking for strivers

      Hanzo helped Dunia Finance, a well-known bank in the UAE, to undergo a remarkable transformation into Deem, a socially-conscious modern fintech with the capacity to make a global impact.

    • Virgin Money.

      Student’s Lifestart

      Hanzo helped one of the world's most disruptive companies build, launch and grow Lifestart, a new business from scratch to help university students enter the job market.

    • Santander.

      Various projects

      One of our longest-standing partnerships, Hanzo continues to support Santander on a range of projects from product development to service design and content strategy, supporting their end-to-end needs.

    • BBVA.

      Digital leadership

      Over the years, we have delivered a wide range of products to BBVA, contributing to their digital leadership in the financial sector.

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