Hanzo / Design & Technology

Air Europa

A first-class upgrade to the airline CX

Research & Insights
Digital Strategy
Branding
Service Design
Digital Product Design
Front-End Development
Back-End Development

Air Europa presented us with the exciting opportunity of bringing progressive disruption to a market much needed of innovation, with a clear brief to make the entire travel experience by plane, simpler and easier for their customers.

After two years of intense work, Hanzo delivered a brand new digital identity for Air Europa, plus an award-winning ecosystem of digital services to assist customers through a hassle free journey of trip planning, ticket purchasing, check-in, in-flight and arrival on destination.

The work that Hanzo delivered had a crucial impact in Air Europe, massively boosting their sales and speeding up all their digital processes, generating an overwhelming positive feedback from users and improving the overall brand perception of the company, from a low-cost airline to a full-service one.

First-class upgrade

Air Europa presented us with the exciting opportunity of bringing progressive disruption to a market much needed of innovation, with a clear brief to make the entire travel experience by plane, simpler and easier for their customers.